Metrohm AG

The manufacturing and global marketing of precision instruments for chemical analysis imposes considerable demands on the supply chain. Smooth interaction between the production and assembly departments with the sales and marketing units is a decisive factor in market success. Professional after-sales service is equally vital. The group functions are being strengthened, while process and IT synergies are being promoted and supported.

Client  Profile

The Metrohm Group is a world leader in the manufacture of precision instruments for chemical analysis. In the field of electrochemical ion analysis techniques the company has maintained its position as the unrivalled Number 1 for several years. Metrohm has a total workforce of some 1'700 employees and generates annual net sales of CHF 350 million. Marketing across the globe is managed by 40 Metrohm subsidiaries and additional selected sales and distribution partners.

Task Solutions

  • Develop the supply chain network and the supply chain strategy for the Group
  • Optimise transportation chain by introducing SSCC, electronic data sharing and serial number transfer for instruments and components across the delivery stages
  • Generate the IT strategy and master planning
  • Establish IT as a group function
  • Develop groupwide ERP and CRM solutions with roll-out planning

Client Benefits

  • Groupwide understanding of the supply chain network and the role of the operational modes
  • Clear IT strategy and master planning based on strategic and business objectives
  • Lean IT organisation, clear job profiles for structuring the group IT functions
  • Process harmonisation and uniform ERP/CRM utilisation (ongoing roll-outs)
  • Optimised transportation change through modified layouts in dispatching, adapted processes and expansion of the IT solutions

Contacts related to this reference

Jürg Zangerl

+41 44 786 33 11