Glossary of Lean Management and Supply Chain Management terms

For mutual understanding: short definitions of important terms from the world of continuous improvement and Supply Chain Management


Click on one of the letters beneath to check the glossary for terms beginning with that letter.


Zero defects principle

The zero defects principle is a basic lean management principle. Three basic rules are the basis of the zero defects principle:
1. Accept no defective parts
2. Create no defects
3. Do not allow defective parts to move downstream

The zero defects principle promotes robust processes and is the foundation for the three further lean characteristics: flow, rhythm and pull.